Refund and Returns Policy

📦 Shipping Policy

1. Shipping Regions & Carriers

• We ship to [all of India / selected states / internationally where applicable]

2. Processing Time

• Orders are processed within [1–3 business days] after payment confirmation (excluding Sundays/public holidays).

3. Delivery Time

• Local / Metro Cities: 2–3 business days

• Other Regions / Non-Metro: 3–7 business days

• Remote / Difficult Areas / Islands: 5–9 business days

• Delivery occurs Monday through Saturday (excluding Sundays, public holidays).
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4. Shipping Charges & Free Shipping

• Shipping cost depends on weight, dimensions, and destination; shown at checkout.

• Free shipping may be offered for orders above [X ₹ / threshold].

5. Tracking & Notifications

• Once dispatched, we’ll send tracking information (courier name + tracking ID).

• Tracking may appear within 24 hours post-dispatch (subject to courier updates).
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6. Delays, Lost or Damaged Shipments

• We are not liable for delays due to events beyond control (force majeure, courier disruptions, weather).

• If the package is lost or not delivered within the expected window, contact us, and we’ll initiate a claim with the courier.

• On receiving damaged/tampered packages, you should refuse delivery or notify us immediately with photos.

7. Undeliverable / Incorrect Addresses

• If address is incorrect or recipient unavailable, additional charges may apply or package may be returned.

• If returned to us, additional shipping or restocking charges may apply before resending or refund.

8. International Shipping (If Applicable)

• Import duties, taxes, and customs clearance are the responsibility of the recipient.

• Additional delays may occur due to customs processes.

9. Customer Support for Shipping

• Email: support@bunchshop.com