Return Policy

## Return Policy for Bunchshop.com

**Eligibility**
– Products purchased from Bunchshop.com are eligible for return or exchange if they are incorrect, have a manufacturing defect, shipping defect, or do not conform to the listed characteristics.
– Products must be returned within 3 working days from the delivery date.
– Products must be returned in their original condition, unopened and sealed, along with the invoice and any freebies.

**Return Process**
1. Contact our customer support team within 48 hours of receiving a damaged product and provide a picture of the damaged product with the barcode.
2. Package the product securely in its original condition and send it back to our original source address.
3. We will process your refund within 5-7 working days of receiving the returned product.

**Refund**
– Refunds will be processed via store credit, which can be used on your next purchase.
– Store credits are valid for 12 months from the date of issuance.
– Cash refunds are not available, even if the original payment was made in cash.
– Refunds are not applicable on discounted bills.

**Cancellation**
– Orders can only be cancelled before dispatch.
– We reserve the right to cancel an order after giving prior intimation and refund the entire amount via store credit if the order has not been approved/processed.

**Limitations**
– We do not guarantee exact accuracy or correctness of delivery tracking status due to potential time-lags and technical difficulties.
– We are not responsible for any loss or damage arising from your use of third-party links provided on our website.

For any queries or grievances related to returns and refunds, please contact our customer support team at support@bunchshop.com