Shipping and Delivery Policy

Shipping and Delivery Policy for Bunchshop.com

At Bunchshop.com, we strive to provide our customers with a clear and efficient shipping and delivery experience. This policy outlines the terms and conditions regarding the shipment of products ordered through our website. By placing an order, you agree to the following terms.

1. General Information

• This policy is part of our Terms of Use. Customers must ensure that their shipping address is accurate and complete to avoid delivery issues.
• We ship products across India, excluding areas designated as Non-Serviceable Zones (NSZ). Our logistics partners are committed to ensuring timely and reliable delivery.

2. Shipping Timeframes

• Orders are typically processed and dispatched within 1-2 business days, excluding weekends and public holidays.
• Estimated delivery times are as follows:
• Standard Shipping: 5-7 business days
• Express Shipping: 2-3 business days
• Customers will receive an email with tracking information once their order is dispatched.

3. Shipping Charges

• Shipping fees are calculated based on the order value:
• For orders below ₹1000: ₹50 shipping charge
• For orders between ₹1000 and ₹2000: ₹30 shipping charge
• For orders above ₹2000: Free shipping
• A Cash on Delivery (COD) fee of ₹50 applies to all COD orders.

4. Delivery Locations

• We deliver to most locations across India, with the exception of Non-Serviceable Zones. Customers will be informed during the checkout process if their address is unserviceable.

5. Delivery Attempts

• If a customer is unavailable to receive the package, our logistics partner will make up to three delivery attempts.
• If delivery fails after three attempts, the order will be returned to the sender, and a refund will be processed within 5-7 business days.

6. Delays in Delivery

• Delivery may be delayed due to unforeseen circumstances, including natural disasters, strikes, or logistical challenges. In such cases, we will notify customers via email.

7. Order Tracking

• Customers will receive a unique tracking number via email to monitor the status of their order once it has been dispatched.

8. Missing or Lost Packages

• If a package is reported missing or lost, customers should contact our customer support within 7 days of the expected delivery date. We will investigate the issue and provide assistance.

9. Customer Support

• For any inquiries or issues related to shipping and delivery, customers can reach our support team at:
• Email: support@bunchshop.com
• Phone: +91 9096783849

By following this Shipping and Delivery Policy, we aim to provide a transparent and efficient shopping experience for our customers. Thank you for choosing Bunchshop.com!