Privacy Policy

🚚 Fresh Dry Fruits Delivered in Mumbai within 24 Hours

📄 Privacy Policy

At Bunch Shop, we respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, store, share, and protect your information.

1. Information We Collect

Personal Information: name, billing/shipping address, email, phone, etc., when you register or place an order.
Payment / Transaction Data: payment method, transaction identifiers (we generally do not store full card details; these are handled securely by payment gateways).
Technical / Usage Data: IP address, browser type, device, pages visited, time on site, referral source, etc.
Communications Data: messages, emails, support requests.
Marketing & Preference Data: preferences, opt-ins for newsletters, promotional communications.
Third-party & Demographic Data: where available (e.g. analytics, marketing integrations).

2. How We Use Your Information

We process data for purposes such as:

Fulfilling orders, deliveries, refunds, cancellations.
Managing your account and providing customer support.
Personalizing your experience, product recommendations, offers.
Marketing & promotional communications (only with your consent).
Fraud detection and risk mitigation.
Analytics, reporting, and site improvement.
Legal and regulatory obligations.

3. Legal Basis (Where Applicable)

Performance of contract (i.e. processing your order).
Consent (for marketing, cookies).
Legitimate interests (improving service, fraud prevention).
Legal compliance (taxes, law enforcement requests).

4. Sharing & Disclosure

We may share your data with:

Service Providers / Vendors (payment gateways, shipping/logistics, fraud detection).
Affiliates / Group Companies (if relevant).
Legal Authorities when required by law or regulation.
Business Transfers: if we merge, sell, or reorganize, user data may be part of that transaction (with confidentiality protections).

We will ensure that any third party we share with has adequate protections in place.

5. Cookies, Tracking & Analytics

We use cookies and similar technologies to provide functionality, security, analytics, and marketing.
Types include session cookies, persistent cookies, and third-party cookies (e.g. Google Analytics, Facebook Pixel).
You may disable or delete cookies via your browser settings, but this may affect certain site functions.

6. Data Retention & Deletion

We retain your data only as long as necessary for the purposes stated, or as legally required.
After that, we will delete, anonymize, or aggregate it, unless retention is needed to prevent fraud or comply with legal obligations.
You may request deletion or anonymization of your data (subject to legal restrictions).

7. Your Rights

Depending on your jurisdiction, you may have rights such as:

Access, correct, or update your personal data.
Request deletion or erasure (subject to obligations).
Object to or restrict certain processing (e.g. marketing).
Withdraw consent (for marketing) at any time.
Portability of data (where applicable).

We will respond to your requests within a reasonable timeframe (e.g., 30 days) unless law requires otherwise.

8. Confidentiality & Security

We implement reasonable security measures (encryption, access controls, secure server environment) to protect your data against unauthorized access, disclosure, alteration, or destruction.
However, no method of data transmission over the internet is completely secure; you accept inherent risks in online communication.

9. International Transfers

If your data is transferred across borders (for example, to service providers abroad), we will ensure appropriate safeguards (model clauses, equivalence, consent) are in place.

10. Children

Our services are intended for users aged 18 or above. We do not knowingly collect personally identifiable information from children under 18.
If we discover we have inadvertently collected such information, we will promptly delete it.

11. Changes to This Policy

We may update this Privacy Policy from time to time. The “Effective Date” will reflect the current version.
Material changes will be notified to users through email or site notices, where required.