Terms of service

Terms of Service

Effective Date: 17 June 2026  |  Email: support@bunchshop.com

1. Acceptance of Terms

By accessing this website or placing an order, you agree to be bound by these Terms of Service, our Privacy Policy, Shipping Policy, and Refund and Returns Policy. If you do not agree, please do not use our site.

2. About Us

Bunch Shop is a premium dry fruits and healthy snacking brand based in Mumbai, India. We sell handpicked nuts, seeds, dried fruits, and curated gift packs — freshly packed, no preservatives, FSSAI certified.

  • Address: Ground Floor 2, Apna House, Tank Colony Road, Inamdar Estate, Orlem, Malad West, Mumbai, Maharashtra - 400064
  • Phone: +91 81697 53142
  • Email: support@bunchshop.com

3. Eligibility

  • You must be at least 18 years of age to place orders.
  • Minors may use the site only under supervision of a parent or legal guardian who accepts these Terms.

4. Products and Descriptions

  • We aim to describe all products accurately, but minor variations in packaging, weight, or images may occur.
  • Prices, availability, and descriptions are subject to change without prior notice.
  • We reserve the right to refuse or cancel any order if pricing errors or availability issues are discovered. Full refunds will be issued in such cases.

5. Orders and Payment

  • Placing an order is an offer to purchase; acceptance occurs upon dispatch confirmation.
  • Payment must be made via checkout methods available on our store (UPI, credit/debit cards, net banking, wallets).
  • We may reject orders for reasons including stock issues, suspected fraud, or incorrect pricing.

6. Shipping and Delivery

Delivery timelines are estimates governed by our Shipping Policy. We are not liable for delays caused by courier partners, weather, strikes, or force majeure events.

7. Returns and Refunds

Our Refund and Returns Policy governs your rights. We accept returns for damaged, wrong, or defective products within 7 days of delivery.

8. Cancellations

Orders may be cancelled before dispatch. Once dispatched, cancellation is not possible. Refunds for eligible cancellations are processed within 3-5 business days.

9. Intellectual Property

All content on this site — text, product descriptions, logos, images, and brand assets — is owned by or licensed to Bunch Shop and protected under applicable intellectual property laws. You may not reproduce or distribute our content without prior written consent.

10. Prohibited Use

You agree not to: use the site for any unlawful purpose, upload malicious code, scrape or data-mine the website, impersonate any person or entity, or interfere with site security or operations.

11. Limitation of Liability

Products and services are provided as-is without warranties. Our liability is limited to the value of your order. We are not liable for indirect, incidental, or consequential damages.

12. Governing Law

These Terms are governed by the laws of Maharashtra, India. Any disputes are subject to the exclusive jurisdiction of courts in Mumbai, Maharashtra.

13. Changes to These Terms

We may update these Terms from time to time. Continued use of the site constitutes acceptance of the updated Terms. The Effective Date at the top reflects the latest version.

14. Contact

Email: support@bunchshop.com
Phone / WhatsApp: +91 81697 53142
Address: Ground Floor 2, Apna House, Tank Colony Road, Inamdar Estate, Orlem, Malad West, Mumbai, Maharashtra - 400064